ExploreLuis Terms and Conditions

Effective Date:January 4, 2025

Welcome to ExploreLuis! These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website at https://exploreluis.com (“Website”), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our Website.

1. General Information

ExploreLuis is a brand committed to delivering high-quality products and services. Our contact details are as follows:

2. Acceptance of Terms

By using our Website, you acknowledge and agree to the following:

  • You must be at least 18 years old to use this Website.
  • You agree to comply with all applicable laws and regulations regarding the use of our Website and the products or services you purchase.
  • You accept these Terms, which may be updated from time to time, by continuing to use the Website.

3. Use of the Website

ExploreLuis grants you a limited, non-exclusive, non-transferable, and revocable license to use the Website for personal and lawful purposes. You may not use the Website for any illegal or unauthorized purposes, including but not limited to:

  • Engaging in fraudulent activity or misleading others.
  • Distributing malware or harmful software.
  • Violating the intellectual property rights of ExploreLuis or any third party.

4. Products and Services

ExploreLuis offers a variety of products and services through the Website. All products are subject to availability, and we reserve the right to discontinue any product or service at any time without notice. We strive to provide accurate information about our products, including descriptions, pricing, and availability, but we do not guarantee that all information is error-free.

5. Orders and Payment

When you place an order through our Website, you are offering to purchase a product or service in accordance with these Terms. All orders are subject to our acceptance and availability of the items. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Errors in product pricing or descriptions.
  • Suspicion of fraudulent activity.
  • Inability to process payment.

By placing an order, you authorize us to charge the payment method you provide at checkout.

6. Shipping and Delivery

ExploreLuis strives to process orders and ship products as quickly as possible. Delivery times may vary based on the shipping method selected and your location. We are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances.

7. Returns and Refunds

We accept returns and offer refunds in accordance with our Return Policy. To initiate a return or request a refund, please contact our customer support team at info@exploreluis.com. Please note that certain items may be ineligible for return based on the nature of the product.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Website, you consent to the practices described in the Privacy Policy, which can be accessed at Privacy Policy.

9. Intellectual Property

All content on the Website, including but not limited to text, images, logos, trademarks, and graphics, is owned by ExploreLuis or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any of the content without our express written consent.

10. Disclaimers and Limitation of Liability

ExploreLuis provides the Website and its services “as is,” without any warranty of any kind, either express or implied, including but not limited to the accuracy, reliability, or availability of the Website or its content. We do not guarantee that our Website will be free of errors or interruptions.

To the fullest extent permitted by law, ExploreLuis is not responsible for any damages, losses, or liabilities arising from your use of the Website, including but not limited to direct, indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless ExploreLuis, its affiliates, employees, and agents from and against any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these Terms periodically for any updates. Your continued use of the Website after any changes will constitute your acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from these Terms shall be resolved in the state or federal courts located in California.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: